Privacy Policy

Effective Date: April 16, 2025

RadiusMD ("Company", "we", "our", or "us") respects the privacy of our users ("user", "you", or "your") and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, interact with our services, or communicate with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

a. Personal Data

Personally identifiable information, such as your name, shipping address, email address, phone number, date of birth, gender, billing information, and other similar data that you voluntarily provide when registering or using the Services.

b. Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you’ve viewed directly before and after accessing the Site.

c. Financial Data

We may collect financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we collect when you purchase, order, return, exchange, or request information about our services.

d. Data from Social Networks

User information from social networking sites, such as [Facebook, Google, Twitter], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

e. Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device if you access the Site from a mobile device.

f. Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

g. Data from Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account

  • Deliver targeted advertising, coupons, newsletters, and other information

  • Email you regarding your account or order

  • Fulfill and manage purchases, orders, payments, and other transactions

  • Generate a personal profile about you to make future visits more personalized

  • Increase the efficiency and operation of the Site

  • Monitor and analyze usage and trends to improve your experience

  • Notify you of updates to the Site

  • Offer new products, services, mobile applications, and/or recommendations

  • Perform other business activities as needed

  • Prevent fraudulent transactions and monitor against theft

  • Process payments and refunds

  • Request feedback and contact you about your use of the Site

  • Resolve disputes and troubleshoot problems

  • Respond to product and customer service requests

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

a. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by applicable law.

b. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

c. Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

d. Interactions with Other Users

If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity.

e. Online Postings

When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site.

f. Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Site and improve your experience.

a. Cookies and Web Beacons

Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

b. Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives.

c. Website Analytics

We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Site.

Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy.

Security of Your Information

We use administrative, technical, and physical security measures to help protectyour personal information. While we have taken reasonable steps to secure the personal information you provide, please be aware that no security measures are perfect or impenetrable.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:

  • The right to access or correct your data

  • The right to delete your personal information

  • The right to data portability

  • The right to withdraw consent or object to processing

  • The right to lodge a complaint with a supervisory authority

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting. We do not currently respond to DNT browser signals.

Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account

  • Contacting us using the contact information below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, and comply with legal requirements.

Email and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt out by:

  • Clicking the “unsubscribe” button in any email communication

  • Contacting us using the information provided below

International Data Transfers

If you are accessing our services from outside the country in which we operate, please be aware that your information may be transferred to, stored, and processed in a country that may not provide the same level of data protection as your jurisdiction.

California Privacy Rights

If you are a California resident, you are granted specific rights regarding access to your personal information under the California Consumer Privacy Act (CCPA). These include:

  • The right to know what personal data is being collected

  • The right to request deletion of personal data

  • The right to opt - out of data sales

  • The right to non - discrimination for exercising your privacy rights

GDPR Compliance

If you are located in the European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR), including:

  • The right to access your data

  • The right to rectification and erasure

  • The right to restriction of processing

  • The right to data portability

  • The right to object to processing

You may exercise these rights by contacting us at the details below.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, tax, accounting, or reporting requirements.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. We will notify you of any changes by updating the “Effective Date” at the top of this Privacy Policy. We encourage you to periodically review this page for the latest information.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

  • RadiusMD

  • info@radiusmd.ai